Senior Technology Help Visit
Get help with an everyday technology problem and learn how to use your device with more confidence.
Explore Technology Help →Technology support for older adults and families
Patient technology help.
More confidence every day.
Practical in-home help with phones, computers, Wi-Fi and everyday devices—explained at your pace, with written guidance and a clear next step.
Serving Los Angeles and the surrounding areas. In-home coverage and availability are confirmed by ZIP code.
Tell us what you need. We’ll confirm the scope of work, price and expected visit duration with you before scheduling.
Technology help, device setup and an included assessment
Choose the help you need.
New Device Setup & Personalization
Set up a new device around your needs, with agreed settings, supported transfers and a patient introduction.
Explore Device Setup →Home Technology & Safety Assessment
Included at no additional charge during a paid technology-help or device-setup visit, with a prioritized written action plan.
Explore the Assessment →Helping Our Communities Build Digital Confidence
Technology should help people stay connected, informed and independent.
Elders of Excellence is developing Community Digital Education & Inclusion services for older adults and underserved communities. Planned capabilities include digital literacy, AI education for everyday life, broadband adoption assistance and coordinated community programs.
In development. Program formats, scope, pricing and availability are not yet established. Organizations are welcome to discuss their needs.
Explore Community Digital EducationHelp that respects your pace and your choices.
Support focused on older adults and their families, in the familiar setting where technology is used every day. We explain the agreed work, ask permission and leave practical written guidance. You stay in control of your devices, accounts and decisions.
- Patient explanations, with time for questions
- Support focused on older adults and their families
- In-home help, subject to ZIP-code coverage and availability
- Practical written guidance and agreed next steps
- Permission before account access or family updates
- Additional help by arrangement, so you can build on what you learn
Build on the guidance from your visit with additional help by arrangement. Follow-up visits have a separately agreed scope, price and availability; ongoing or unlimited support is not included.
Arranging help for a parent or loved one?
You can help arrange a visit while your loved one stays involved in decisions. Paying for a visit does not automatically give access to their accounts or personal information. We agree on any updates with the person receiving help.
Arrange Help for a ParentTechnology that fits everyday life.
Depending on your needs, support may include accessibility settings, video calls, device organization, basic privacy settings or selected smart-home devices. We assess the need first, discuss options and agree on any follow-on work.
Explore the Home Technology Assessment →What happens next?
Request help
Tell us briefly what you need.
Discuss the details
Review the need, ZIP-code coverage, scope and price.
Schedule a visit
Agree on an available appointment.
Get practical help
Work through the agreed tasks with patient explanations.
Leave with next steps
Receive guidance appropriate to the work completed.
An inquiry is not a confirmed appointment. Any additional visit or ongoing support is arranged separately.
Meet Lamine.
Lamine brings experience in technology troubleshooting, product ownership and project coordination to practical, patient support. The starting point is your goal: what you want to do, what is getting in the way and how you prefer to learn.
About Lamine →Serving Los Angeles and the surrounding areas.
In-home assistance is available by arrangement. Share your ZIP code so we can confirm coverage, travel arrangements and availability before scheduling.
Let’s make everyday technology easier.
Tell us what you would like help with. We’ll discuss the next step with you.
Request Technology Help