A new device, set up for you.
Start with settings, apps and guidance that fit how you want to use your phone, tablet or computer. Ask about an in-home setup visit.
New Device Setup & Personalization
- Initial device setup and supported account sign-in.
- Agreed email, contacts, calendar and everyday apps.
- Supported data transfer, after reviewing compatibility and access.
- Accessibility, display and organization preferences.
- Privacy settings and multi-factor authentication where supported.
- A patient introduction and practical written instructions.
Before your appointment.
Tell us the device type and what you want to move or set up. We’ll discuss compatibility, account access, tasks and price. Keep passwords and verification codes private; you enter them yourself.
Assessment included with your paid visit.
Your Home Technology & Safety Assessment is included at no additional charge during this paid visit, with a prioritized written action plan. We’ll confirm the scope of work, price and expected visit duration with you before scheduling.
Know the scope before we begin.
Complex transfers, damaged devices, locked accounts, specialist recovery, subscriptions and extra equipment may need separate arrangements. Transfer of every item cannot be guaranteed.
A clear next step, with help by arrangement.
Build on the guidance from your visit with additional help by arrangement. Follow-up visits have a separately agreed scope, price and availability; ongoing or unlimited support is not included.
Let’s find the right support for you.
Tell us what you need. We’ll confirm the scope of work, price and expected visit duration with you before scheduling.